UX Leader

Teknik, data och digitalt · Produkt och design · UI/UX-design

I korthet

IKEA Supply is seeking two UX Leaders to establish and grow UX as a strategic capability within Supply Chain Development. This role involves coaching product teams, promoting UX standards, and advocating for user needs to create impactful digital solutions for over 20,000 co-workers globally. The position is hybrid, based in Älmhult, Sweden.

Ansvarsområden

Drive the development of UX capabilities across Supply Chain Development.
Coach product and platform teams in user-centred design practices.
Establish and promote common UX methods, standards, and ways of working.
Build strong connections with relevant IKEA UX communities and networks.
Help teams identify and address root causes behind user challenges.
Advocate for user needs and ensure user insights inform decision-making.
Facilitate workshops and activities that drive alignment, engagement, and tangible outcomes.
Define, measure, and continuously improve user experience outcomes.

Krav

Natural leader with high interest and competence in the UX field.
Talent in collaboration, communication, and visualizing the future.
Service-minded about user outcomes and passionate about efficiency.
Ability and experience of leading and supporting initiatives and mindset shifts in digital development organizations.
Extensive experience in UX with a solid portfolio demonstrating impactful experiences for end-users in a global context.
Outstanding communication skills – both written and verbal - with the ability to inspire and engage through compelling storytelling.
Strong analytical skills with the ability to break down complex information and present it clearly.
Proven ability to facilitate workshops that produce tangible results and create lasting impact.

Önskade kvalifikationer

Experience working for, or with, an IKEA company is preferable, to understand the operational complexity and the way our business works.

Förmåner

Unique opportunity to shape the direction of UX and influence digital product development.
Create lasting improvements for thousands of users globally.
Be part of a Competence Hub with highly talented leaders and specialists.
Enjoy being part of a strong team with high ambitions in terms of competence development, personal growth, and togetherness.
Support from peers, direct manager, and other key stakeholders.
The role supports the whole SCD organization with the most important business priorities and end-users as the guiding star.
Potential to improve product availability for customers by enhancing co-worker tools.

Färdigheter

user researchjourney mappingservice designprototypingusability testing

#UX#User Experience#Digital Solutions#Supply Chain

Om IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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