Nordic Customer Support Specialist (Swedish, Norwegian, Finnish, Danish)
Detaljhandel och konsumenttjänster · Kundtjänst · Kundsupport
I korthet
Transcom is building a talent pipeline for Nordic Customer Support Specialists in Stockholm. This full-time, on-site role requires fluency in Swedish, Norwegian, Danish, or Finnish, along with intermediate English. Responsibilities include handling customer inquiries via phone, email, or chat, with opportunities for growth and benefits like a collective agreement and gym access.
Ansvarsområden
- Handling incoming customer interactions via phone, email, or chat, ensuring a first-class experience.
- Understanding and troubleshooting customer requests, assisting with device support or service/contract inquiries.
- Being a supportive teammate in an international and collaborative office environment.
Krav
- Native or fluent (written and spoken) in at least one of the following languages: Swedish, Norwegian, Danish, or Finnish.
- Intermediate English skills (B2+ level).
- Genuine passion for helping people, high patience, and commitment to delivering top-tier quality service.
- Must be 18 years or older.
- Must hold a high school diploma.
Önskade kvalifikationer
- No previous customer service experience is required.
Förmåner
- Full collective agreement (Kollektivavtal).
- Occupational pension plan.
- Wellness allowance (Friskvårdsbidrag).
- Lunch subsidies (Rikskortet).
- Modern office workspace in Kista.
- Free access to a 24/7 in-house gym.
- Paid professional introduction and training.
- Competitive fixed monthly salary.
- Attractive bonus programs based on quality, efficiency, and customer satisfaction.
#customer support#technical support#swedish#norwegian#finnish#danish
Företag
Transcom
Publicerade jobb
för 1 månad sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Junior
Platser
Stockholm, Sweden
Kvalifikation
Yrkeshögskola
Sökande
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