The Job

Manager II, Program Management, DPWI FIAT team

Logistik, försäljning och verksamhet · Programledning

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I korthet

Amazon seeks a Manager II for Program Management, focusing on fraud detection and prevention within e-Commerce transactions. The role involves managing a team, developing strategies, optimizing resource utilization, and driving data-driven solutions to improve customer and seller experiences.

Ansvarsområden

  • Apply WFM knowledge and skills across HC planning, Scheduling and Real Time management.
  • Manage a high performing team and deliver results along with performance management and team development.
  • Create, maintain and disseminate project information to stakeholders and senior management, including confidential and privileged information through advanced data analysis and statistical controls
  • Be a visible and vocal role model across the wider business for Amazon’s customer-centric culture, championing Seller’s needs and using data and technology to anticipate and exceed them.
  • Interact with stakeholders at multiple levels and dynamically lead difficult discussions by identifying and analyzing data to isolate issues, develop solutions and prioritize opportunities to improve experience of our customers
  • Determine and implement effective program solutions quickly, so as to not impede BAU production, yet run projects/programs in a bubble/pilot environments
  • Plan and manage multiple parallel data analysis and develop the next generation of automation tools for monitoring and measuring data quality, with associated user interfaces
  • Contribute towards evolving the technical direction of SEPO analytical systems and play a critical role in the design and development of key programs run by WFM

Krav

  • 3+ years of program or project management experience
  • 3+ years of working cross functionally with tech and non-tech teams experience
  • 3+ years of delivering cross functional projects experience
  • Experience defining program requirements and using data and metrics to determine improvements
  • Experience managing teams

Önskade kvalifikationer

  • Experience implementing repeatable processes and driving automation or standardization
  • Experience in data mining, data management, reporting, and SQL queries
#workforce management#program management#data analysis#automation#fraud detection
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Företag

Amazon

Publicerade jobb

för 3 veckor sedan

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Heltid

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Erfarenhetsnivå

Mellannivå

Platser

Bengaluru, India

Hyderabad, India

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