Mailbox Administrator

Logistik, försäljning och verksamhet · HR och administration · Administrativt stöd · Kontorsadministration · Kundsupport

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I korthet

Emerson is seeking a Mailbox Administrator in Mandaluyong, Philippines, to manage customer communications and support business operations. This hybrid role is open to fresh graduates with a Bachelor's degree and offers a structured training program. Responsibilities include logging inquiries, managing emails, generating reports, and verifying customer accounts.

Ansvarsområden

Log inquiries and record new customers.
Save, upload, and archive communication records (OCM/WCC, CRM, Shared Folders, SharePoint).
Generate transaction records (CRM Logging, SSRS Reports, etc.).
Monitor incoming emails in the LLLP mailbox.
Acknowledge receipt of customer emails, purchase orders (POs), and requests for quotation (RFQs).
Verify new customer accounts and coordinate with the Customer Vendor Data Hub team for account creation.
Allocate requests, tasks, and emails to the appropriate individual or support group (Workload and Escalation Management).

Krav

Bachelor's degree in any 4-year course.
Proficiency in English communication skills.
Basic knowledge of Microsoft Office applications.
Familiarity with applicable business processes and systems tools (e.g., Oracle Business Systems, FileNet, eDocs, SharePoint, Buttons, etc.).

Önskade kvalifikationer

Fresh graduates are welcome to apply.
Proficiency in Microsoft Office applications is a plus.

Förmåner

Competitive benefits plans.
Variety of medical insurance plans.
Employee Assistance Program.
Employee resource groups.
Recognition programs.
Flexible time off plans.
Paid parental leave (maternal and paternal).
Vacation leave.
Holiday leave.
Structured training program and shadowing sessions.
Opportunity for career growth.

Färdigheter

Microsoft OfficeOracle Business SystemsSharePoint

#Mailbox Management#Customer Support#Data Entry#Administration

Om Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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