Kitchen Sales & Order Fulfilment Co-worker

Logistik, försäljning och verksamhet

I korthet

This role involves engaging customers to provide expert advice on kitchen solutions and supporting the processing of kitchen orders. You will be responsible for approaching customers, assessing needs, recommending products, and maintaining the sales area. A minimum of 6 months of sales or customer service experience is required, along with flexibility to work various shifts.

Ansvarsområden

Engage customers and provide expert advice on kitchen solutions, with a focus on compact kitchen selling
Support and process inbound kitchen orders accurately and efficiently
Actively approach customers, assess needs, and recommend suitable products and services
Maintain strong knowledge of products, services, delivery options, and promotions
Ensure the sales area is well-stocked, organized, attractively merchandised, and correctly priced
Contribute to team and store sales targets
Support daily operations, including physically handling products and maintaining store readiness
Complete an initial 3-month warehouse onboarding period and transition to kitchen planning and sales
Collaborate with team members and provide support as needed

Krav

Strong attention to detail with the ability to manage multiple priorities
Excellent customer service and sales skills
Ability to quickly identify customer needs and recommend solutions
Confident, approachable, and strong interpersonal communication skills
Passion for IKEA products, home furnishing, and sustainability
Minimum 6 months experience in a high-volume sales or customer service environment
Comfortable working in a physically demanding, fast-paced environment (including lifting upto 23kg)
Flexibility to work Saturday, Sunday, Monday, and Friday shifts

Önskade kvalifikationer

Passion for IKEA products, home furnishing, and sustainability

Förmåner

Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

Färdigheter

Customer ServiceSalesProduct KnowledgeMerchandising

#kitchen#sales#fulfillment#customer service#retail

Om IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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