Investigation Specialist, Sales Abuse Pre Operations-VAR

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Säljverksamhet · Administrativt stöd

I korthet

Amazon seeks an Investigation Specialist to combat sales abuse in e-commerce. This role involves investigating online risks, analyzing complex transactions, and communicating with various stakeholders. The ideal candidate has customer service experience, works well independently, and is proficient with Microsoft Office.

Ansvarsområden

Investigate and eliminate online e-commerce risk.
Analyze customer transactions and make independent decisions with high accuracy.
Communicate frequently with management, analysts, engineers, and third-parties.
Potentially contact customers by phone.

Krav

1+ years of customer service experience.
Fluent in English (speak, write, read).
Experience with Microsoft Office products and applications.
Experience in payments or e-commerce.
Ability to work a flexible schedule, including weekends, nights, and holidays.

Önskade kvalifikationer

High school diploma or equivalent.

Förmåner

Inclusive culture that empowers Amazonians.
Workplace accommodations for individuals with disabilities.

Färdigheter

Microsoft Office

#Sales Abuse#Operations#Investigation#e-commerce#risk operations#trust and safety#payments

Om Amazon

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

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