Investigation Specialist, Sales Abuse Pre Operations-VAR

Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Administrative Support

In short

Amazon seeks an Investigation Specialist to combat sales abuse in e-commerce. This role involves investigating online risks, analyzing complex transactions, and communicating with various stakeholders. The ideal candidate has customer service experience, works well independently, and is proficient with Microsoft Office.

Responsibilities

Investigate and eliminate online e-commerce risk.
Analyze customer transactions and make independent decisions with high accuracy.
Communicate frequently with management, analysts, engineers, and third-parties.
Potentially contact customers by phone.

Requirements

1+ years of customer service experience.
Fluent in English (speak, write, read).
Experience with Microsoft Office products and applications.
Experience in payments or e-commerce.
Ability to work a flexible schedule, including weekends, nights, and holidays.

Desired Qualifications

High school diploma or equivalent.

Benefits

Inclusive culture that empowers Amazonians.
Workplace accommodations for individuals with disabilities.

Skills

Microsoft Office

#Sales Abuse#Operations#Investigation#e-commerce#risk operations#trust and safety#payments

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