The Job

Investigation Associate, Middle Mile Product & Technology

Logistik, försäljning och verksamhet · HR och administration · Administrativt stöd

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Amazon seeks an Investigation Associate with experience in transportation, risk management, and data analysis to investigate suspicious activity and resolve escalations for a better customer experience. The role involves identity verification, meeting targets, and contributing to SOP enhancements, with flexible 24x7 shift work and flexible week-offs.

Ansvarsområden

  • Conduct investigations into suspicious activity.
  • Identify and minimize risks posed by fraud or abuse patterns and trends.
  • Achieve daily, weekly, and monthly targets and quality standards for investigations.
  • Systematically escalate problems or variances in information.
  • Follow through on resolutions to ensure delivery.
  • Participate in ad-hoc projects and assignments.
  • Meet productivity, quality, and other hygiene metrics/goals.
  • Share inputs for SOP enhancements.

Krav

  • Background in transportation.
  • Background in risk management.
  • Data-driven problem resolution skills.
  • Experience in identity verification.
  • Ability to work in 24x7 shifts and flexible week-offs.

Önskade kvalifikationer

  • Bachelor's degree.
  • Experience in transportation.
  • Experience in risk management.
  • Experience with data-driven problem resolution.

Förmåner

  • Inclusive culture that empowers employees.
#investigation#fraud#transportation#risk management#data analysis
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Företag

Amazon

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Medarbetare

Platser

Bengaluru, India

Kvalifikation

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