Investigation Associate, Middle Mile Product & Technology
Logistics, Sales & Operations · HR & Admin · Administrative Support
In short
Amazon seeks an Investigation Associate with experience in transportation, risk management, and data analysis to investigate suspicious activity and resolve escalations for a better customer experience. The role involves identity verification, meeting targets, and contributing to SOP enhancements, with flexible 24x7 shift work and flexible week-offs.
Responsibilities
- Conduct investigations into suspicious activity.
- Identify and minimize risks posed by fraud or abuse patterns and trends.
- Achieve daily, weekly, and monthly targets and quality standards for investigations.
- Systematically escalate problems or variances in information.
- Follow through on resolutions to ensure delivery.
- Participate in ad-hoc projects and assignments.
- Meet productivity, quality, and other hygiene metrics/goals.
- Share inputs for SOP enhancements.
Requirements
- Background in transportation.
- Background in risk management.
- Data-driven problem resolution skills.
- Experience in identity verification.
- Ability to work in 24x7 shifts and flexible week-offs.
Desired Qualifications
- Bachelor's degree.
- Experience in transportation.
- Experience in risk management.
- Experience with data-driven problem resolution.
Benefits
- Inclusive culture that empowers employees.
#investigation#fraud#transportation#risk management#data analysis
Company
Amazon
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Bengaluru, India
Qualification
Bachelor
Applicants
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