Investigation Associate, Middle Mile Product & Technology
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering · Riskhantering · Administrativt stöd
I korthet
Amazon is seeking an Investigation Associate with experience in transportation, risk management, and data-driven problem resolution. This role involves investigating suspicious activity, addressing escalations, and creating systemic solutions to enhance customer experience, with a focus on identity verification. The position requires flexibility for 24x7 shifts and is based in Bengaluru, Karnataka, India.
Ansvarsområden
- Conduct investigations into suspicious activity.
- Take appropriate action to identify and minimize risks from fraud or abuse patterns.
- Consistently achieve daily/weekly/monthly targets and quality standards for investigations.
- Escalate problems or information variances systematically.
- Follow through on resolutions to ensure delivery.
- Participate in ad-hoc projects and assignments.
- Meet productivity, quality, and hygiene metrics/goals.
- Share inputs for SOP enhancements.
Krav
- Background in transportation.
- Background in risk management.
- Data driven problem resolution skills.
- Experience in identity verification.
- Flexibility to work in 24x7 shift.
- Flexibility in week-offs.
Önskade kvalifikationer
- Bachelor's Degree
Förmåner
- Inclusive culture empowering Amazonians.
- Support for workplace accommodation or adjustment for individuals with disabilities during the application and hiring process.
#Investigation#Associate#Middle Mile#Product & Technology#Transportation#Risk Management#Data Driven#Problem Resolution#Fraud#Abuse#Identity Verification
Företag
Amazon
Publicerade jobb
för 1 månad sedan
Anställningstyp
Heltid
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På plats
Erfarenhetsnivå
Medarbetare
Platser
Bengaluru, India
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