The Job

Investigation Associate, Middle Mile Product & Technology

Logistik, försäljning och verksamhet · HR och administration · Administrativt stöd

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I korthet

Amazon is seeking an Investigation Associate in Bengaluru, India, with experience in transportation, risk management, and data-driven problem-solving. The role involves investigating suspicious activity, addressing escalations, and developing systemic solutions to enhance customer experience, with a focus on identity verification. The position requires flexibility for 24x7 shifts and flexible week-offs.

Ansvarsområden

  • Conduct investigations into suspicious activity and patterns.
  • Take action to minimize risks posed by fraud or abuse.
  • Meet productivity, quality, and other hygiene metrics/goals.
  • Escalate problems or variances in information systematically.
  • Follow through on resolutions to ensure they are delivered.
  • Participate in ad-hoc projects and assignments.
  • Share inputs for SOP enhancements.

Krav

  • 6 months to 1 year of experience.
  • Speak, write, and read fluently in English.
  • Experience with Microsoft Office products and applications.

Önskade kvalifikationer

  • Experience with Microsoft Office products and applications.

Förmåner

  • Flexible to work in 24x7 shift and flexible week-offs.
#transportation#risk management#data driven problem resolution#identity verification#fraud#abuse patterns
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Företag

Amazon

Publicerade jobb

för 1 dag sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Junior

Platser

Bengaluru, India

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