Investigation Associate, Middle Mile Product & Technology
Logistics, Sales & Operations · HR & Admin · Administrative Support
In short
Amazon is seeking an Investigation Associate in Bengaluru, India, with experience in transportation, risk management, and data-driven problem-solving. The role involves investigating suspicious activity, addressing escalations, and developing systemic solutions to enhance customer experience, with a focus on identity verification. The position requires flexibility for 24x7 shifts and flexible week-offs.
Responsibilities
- Conduct investigations into suspicious activity and patterns.
- Take action to minimize risks posed by fraud or abuse.
- Meet productivity, quality, and other hygiene metrics/goals.
- Escalate problems or variances in information systematically.
- Follow through on resolutions to ensure they are delivered.
- Participate in ad-hoc projects and assignments.
- Share inputs for SOP enhancements.
Requirements
- 6 months to 1 year of experience.
- Speak, write, and read fluently in English.
- Experience with Microsoft Office products and applications.
Desired Qualifications
- Experience with Microsoft Office products and applications.
Benefits
- Flexible to work in 24x7 shift and flexible week-offs.
#transportation#risk management#data driven problem resolution#identity verification#fraud#abuse patterns
Company
Amazon
Job Posted
1 day ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Entry
Locations
Bengaluru, India
Applicants
Be an early applicant