Investigation Associate, Middle Mile Product & Technology
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering · Administrativt stöd
I korthet
Amazon is seeking an Investigation Associate with a background in transportation, risk management, and data-driven problem resolution to investigate suspicious activity and address escalations. The role involves identity verification and requires the ability to work in 24x7 shifts, meeting productivity and quality targets.
Ansvarsområden
- Conduct investigations into suspicious activity.
- Take action to minimize risks posed by fraud or abuse patterns and trends.
- Achieve daily, weekly, and monthly targets and quality standards for investigations.
- Escalate problems or variances in information.
- Follow through on resolutions to ensure delivery.
- Participate in ad-hoc projects and assignments.
- Share inputs for SOP enhancements.
- Meet productivity, quality, and other hygiene metrics/goals.
Krav
- Background in transportation.
- Background in risk management.
- Data-driven problem resolution skills.
- Ability to work in 24x7 shifts.
- Flexible week-offs.
Önskade kvalifikationer
- Bachelor's degree.
Förmåner
- Inclusive culture.
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