Investigation Associate, Middle Mile Product & Technology

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Administrative Support

In short

Amazon is seeking an Investigation Associate with a background in transportation, risk management, and data-driven problem resolution to investigate suspicious activity and address escalations. The role involves identity verification and requires the ability to work in 24x7 shifts, meeting productivity and quality targets.

Responsibilities

  • Conduct investigations into suspicious activity.
  • Take action to minimize risks posed by fraud or abuse patterns and trends.
  • Achieve daily, weekly, and monthly targets and quality standards for investigations.
  • Escalate problems or variances in information.
  • Follow through on resolutions to ensure delivery.
  • Participate in ad-hoc projects and assignments.
  • Share inputs for SOP enhancements.
  • Meet productivity, quality, and other hygiene metrics/goals.

Requirements

  • Background in transportation.
  • Background in risk management.
  • Data-driven problem resolution skills.
  • Ability to work in 24x7 shifts.
  • Flexible week-offs.

Desired Qualifications

  • Bachelor's degree.

Benefits

  • Inclusive culture.
#investigations#fraud#abuse#identity verification#transportation#risk management

Company

Amazon

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Associate

Locations

Bengaluru, India

Qualification

Bachelor

Applicants

Be an early applicant