Investigation Associate, Middle Mile Product & Technology
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Administrative Support
In short
Amazon is seeking an Investigation Associate with a background in transportation, risk management, and data-driven problem resolution to investigate suspicious activity and address escalations. The role involves identity verification and requires the ability to work in 24x7 shifts, meeting productivity and quality targets.
Responsibilities
- Conduct investigations into suspicious activity.
- Take action to minimize risks posed by fraud or abuse patterns and trends.
- Achieve daily, weekly, and monthly targets and quality standards for investigations.
- Escalate problems or variances in information.
- Follow through on resolutions to ensure delivery.
- Participate in ad-hoc projects and assignments.
- Share inputs for SOP enhancements.
- Meet productivity, quality, and other hygiene metrics/goals.
Requirements
- Background in transportation.
- Background in risk management.
- Data-driven problem resolution skills.
- Ability to work in 24x7 shifts.
- Flexible week-offs.
Desired Qualifications
- Bachelor's degree.
Benefits
- Inclusive culture.
#investigations#fraud#abuse#identity verification#transportation#risk management