Investigation Associate, Middle Mile Product & Technology
Logistik, försäljning och verksamhet · Leveranskedja och transport · Logistikhantering · Riskhantering
I korthet
Amazon is seeking an Investigation Associate in Bengaluru, India, to investigate suspicious activity, address escalations, and develop systemic solutions for customer experience. The role requires a background in transportation, risk management, and data-driven problem resolution, with a focus on identity verification and fraud prevention. This is a full-time, on-site position with flexible shifts.
Ansvarsområden
- Conduct investigations into suspicious activity.
- Minimize risk posed by fraud or abuse patterns and trends.
- Achieve daily, weekly, and monthly targets and quality standards for investigations.
- Escalate problems or variance in information systematically.
- Follow through on resolutions to ensure they are delivered.
- Participate in ad-hoc projects and assignments.
- Share inputs for SOP enhancements.
Krav
- Bachelor's degree in any field of study.
- Background in transportation.
- Background in risk management.
- Data-driven problem resolution skills.
- Ability to work in 24x7 shifts and flexible week-offs.
Önskade kvalifikationer
- Bachelor's degree.
Förmåner
- Inclusive culture that empowers Amazonians.
- Workplace accommodation or adjustment for individuals with disabilities.
#transportation#risk management#fraud#abuse patterns#identity verification#escalations#SOP enhancements