Investigation Associate, Middle Mile Product & Technology

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Risk Management

In short

Amazon is seeking an Investigation Associate in Bengaluru, India, to investigate suspicious activity, address escalations, and develop systemic solutions for customer experience. The role requires a background in transportation, risk management, and data-driven problem resolution, with a focus on identity verification and fraud prevention. This is a full-time, on-site position with flexible shifts.

Responsibilities

  • Conduct investigations into suspicious activity.
  • Minimize risk posed by fraud or abuse patterns and trends.
  • Achieve daily, weekly, and monthly targets and quality standards for investigations.
  • Escalate problems or variance in information systematically.
  • Follow through on resolutions to ensure they are delivered.
  • Participate in ad-hoc projects and assignments.
  • Share inputs for SOP enhancements.

Requirements

  • Bachelor's degree in any field of study.
  • Background in transportation.
  • Background in risk management.
  • Data-driven problem resolution skills.
  • Ability to work in 24x7 shifts and flexible week-offs.

Desired Qualifications

  • Bachelor's degree.

Benefits

  • Inclusive culture that empowers Amazonians.
  • Workplace accommodation or adjustment for individuals with disabilities.
#transportation#risk management#fraud#abuse patterns#identity verification#escalations#SOP enhancements

Company

Amazon

Job Posted

19 hours ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Associate

Locations

Bengaluru, India

Qualification

Bachelor

Applicants

Be an early applicant