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Hyperscaler DC Technician Manager

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I korthet

Ericsson is seeking a people-centered, results-driven manager to lead a team of Data Center Technicians in Plano, TX. This role is crucial for attracting, developing, and retaining top technical talent, ensuring operational rigor and a thriving environment for technicians.

Ansvarsområden

  • Own end-to-end talent acquisition and management for Data Center Technicians, including hiring, onboarding, performance management, engagement, and retention.
  • Develop and execute creative recruitment strategies to attract scarce technical talent in a competitive marketplace.
  • Build a strong onboarding and training experience that enables new hires to become productive quickly and safely.
  • Manage demand and resource planning and execution to ensure the right skills are available at the right time to meet operational needs.
  • Balance short-term operational requirements with long-term workforce strategy, including succession planning and skills development.
  • Lead, coach, and motivate technicians through clear expectations, regular feedback, career development, and recognition.
  • Foster a culture of accountability, inclusion, psychological safety, and continuous improvement.
  • Partner closely with operations, finance, and engineering teams to align staffing plans with business priorities.
  • Monitor and act on key people metrics such as attrition, engagement, capacity utilization, and productivity.
  • Ensure compliance with safety, security, and operational standards while reinforcing a strong safety-first mindset.

Krav

  • Proven experience managing, hiring, and retaining technical or operations-focused teams, preferably in data centers or similarly demanding environments.
  • Demonstrated ability to motivate and engage employees in a competitive labor market through strong leadership and communication.
  • Serious attention to detail.
  • Experience with workforce planning, demand forecasting, and resource management in 24/7 or mission-critical operations.
  • Strong coaching and people development skills, with a track record of building sustainable talent pipelines.
  • Data-driven approach to staffing decisions, performance management, and continuous improvement.
  • High degree of ownership, resilience, and adaptability in a fast-paced, changing environment.

Förmåner

  • Opportunity for an annual bonus based on business and individual performance.
  • Choice of three medical plan options and a dental plan option.
  • Company credits towards medical and dental premiums.
  • 401(k) Plan with automatic 3% company contribution and a 100% match on the first 3% of eligible pay, plus a 50% match on the next 2%.
  • Company-paid benefits including basic life insurance, accidental death and dismemberment coverage, short-term and long-term disability coverage.
  • Optional participation in Ericsson’s Stock Purchase Plan.
  • Minimum of 15 days of accrued vacation.
  • Up to 3 personal days per year.
  • 11 annual holidays.
  • 8 hours of volunteer time.
  • 80 hours of sick time annually.
  • Up to 16 weeks of paid maternity leave.
  • 6 weeks of parental or adoption leave at 100% of pay.
  • Financial wellness programs.
  • Educational assistance.
  • Matching gifts.
  • Recognition programs.
#Data Center#Technician#Manager#Hyperscaler#Plano
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Företag

Ericsson

Publicerade jobb

för 4 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Plano, United States

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