I korthet
We are seeking a Front Counter Sales representative to provide exceptional customer service and support. Responsibilities include achieving sales targets, processing orders, maintaining records, and assisting with administrative duties. This role requires strong communication skills, proficiency in MS Office and SAP, and the ability to work effectively in a fast-paced environment.
Ansvarsområden
- Greet and attend to customers promptly and professionally.
- Achieve monthly sales and gross profit targets.
- Maintain up-to-date knowledge of products, pricing, and promotions.
- Keep records of pipelines and close rate.
- Upsell and cross-sell products where appropriate.
- Invoice orders and communicate progress to customers/reps.
- Check orders when handing stock over.
- Handle telephonic queries and quotations.
- Maintain a clean and tidy working environment.
- Follow up on back orders and coordinate stock.
- Ensure CODs are paid before invoicing and releasing stock.
- Monitor and maintain KPIs.
- Follow company policies and procedures.
- Carry out ad hoc duties to support departmental goals.
- Assist with Branch Administrator responsibilities during absences.
- Provide administrative support and maintain branch processes/records.
- Act as relief Branch Administrator when required.
- Assist with monthly stock take.
Krav
- Proven ability to meet and exceed sales and gross profit targets.
- Clear and effective verbal and written communication, including telephonic and email correspondence.
- Strong understanding of product offerings and the ability to cross-sell and upsell.
- Competence in invoicing, order checking, and maintaining sales records.
- Proficient in MS Office and SAP.
- Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
- Quick thinker with the ability to resolve customer or operational issues efficiently.
- Ability to engage professionally with customers and resolve queries efficiently.
- Grade 12/Matric.
- Valid Code 8 driver’s license.
Önskade kvalifikationer
- Energetic and enthusiastic approach to work.
- Consistent performance, especially under pressure.
- Focused on accuracy in all tasks.
- Takes ownership and is self-motivated to improve performance.
- Works collaboratively with colleagues and departments.
- Maintains high ethical standards and confidentiality.
- Willing to work extended hours and adapt to changing demands.
Förmåner
- Global leader in access solutions.
- Opportunities for career growth locally, regionally, or internationally.
- Supportive environment with regular feedback, training, and development.
- Diverse and inclusive teams.
- Value results, not titles or backgrounds.
Färdigheter
Customer ServiceSalesOrder ProcessingCommunicationMS OfficeSAPInvoicingStock ManagementData Entry
#sales#customer service#invoicing#administration#stock management#SAP#MS Office#Western Cape#Brackenfell
Om ASSA ABLOY Group
Let’s create a safer and more open world – together! ASSA ABLOY is the global leader in access solutions with sales of SEK 121 billion and 52,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world. We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have…
Företag
ASSA ABLOY GroupPublicerade jobb
för 3 dagar sedan
Upphör
om 2 veckor
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Medarbetare
Platser
Brackenfell, South Africa
Kvalifikation
Yrkeshögskola
Sökande
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