Food Team Leader (Operations)
Hotell, restaurang och turism · Mat- och dryckesservice · Restaurangdrift · Restaurangservice
I korthet
We are seeking a passionate Food Team Leader (Operations) to join IKEA in Rhodes, NSW. This permanent full-time role involves leading and developing a team, ensuring high standards of food safety and quality, and driving an exceptional customer experience within the Food department.
Ansvarsområden
- Lead, develop, and coach team members to provide exceptional customer experiences.
- Drive continuous improvement in operations, efficiency, and customer experience.
- Maintain IKEA Quality and Food Safety Standards, ensuring compliance with HACCP.
- Ensure the Food department is efficiently maintained, clean, organized, and attractive.
- Actively sell IKEA Food products and find creative ways to merchandise and drive sales.
- Support and lead change management within the department and the wider store.
Krav
- Experience working closely with co-workers and championing a customer-centric approach.
- Ability to lead by example, support, and coach co-workers.
- Effective communication skills with stakeholders at all levels.
- Availability to work a rotating roster including day/evening shifts and alternating weekends.
Önskade kvalifikationer
- An inspirational leader with passion and love for food.
- Innate ability to help co-workers develop professionally and meet customers with empathy and care.
- Ability to consistently deliver operational excellence.
Förmåner
- 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave.
- 24/7 access to Employee Assistance Program.
- 15% Co-worker discount.
- Low-cost nutritious meals and complimentary drinks in the Co-worker restaurant.
- Co-worker uniform provided.
- Free Co-worker parking.
- Bonus programme (where eligible).
- Co-worker Loyalty programme (extra contribution to superannuation fund where eligible).
#Food#Restaurant#Operations#Leadership#Customer Experience#Food Safety#HACCP