The Job

Food Team Leader (Operations)

Hospitality, Food & Tourism · Food & Beverage Service · Restaurant Operations · Food Service

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In short

We are seeking a passionate Food Team Leader (Operations) to join IKEA in Rhodes, NSW. This permanent full-time role involves leading and developing a team, ensuring high standards of food safety and quality, and driving an exceptional customer experience within the Food department.

Responsibilities

  • Lead, develop, and coach team members to provide exceptional customer experiences.
  • Drive continuous improvement in operations, efficiency, and customer experience.
  • Maintain IKEA Quality and Food Safety Standards, ensuring compliance with HACCP.
  • Ensure the Food department is efficiently maintained, clean, organized, and attractive.
  • Actively sell IKEA Food products and find creative ways to merchandise and drive sales.
  • Support and lead change management within the department and the wider store.

Requirements

  • Experience working closely with co-workers and championing a customer-centric approach.
  • Ability to lead by example, support, and coach co-workers.
  • Effective communication skills with stakeholders at all levels.
  • Availability to work a rotating roster including day/evening shifts and alternating weekends.

Desired Qualifications

  • An inspirational leader with passion and love for food.
  • Innate ability to help co-workers develop professionally and meet customers with empathy and care.
  • Ability to consistently deliver operational excellence.

Benefits

  • 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave.
  • 24/7 access to Employee Assistance Program.
  • 15% Co-worker discount.
  • Low-cost nutritious meals and complimentary drinks in the Co-worker restaurant.
  • Co-worker uniform provided.
  • Free Co-worker parking.
  • Bonus programme (where eligible).
  • Co-worker Loyalty programme (extra contribution to superannuation fund where eligible).
#Food#Restaurant#Operations#Leadership#Customer Experience#Food Safety#HACCP
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Company

IKEA

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Rhodes, Australia

Applicants

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