Field Service Technician
Bygg, teknik och hantverk · Bygg- och industriteknik · Maskinteknik · Elektroteknik
I korthet
Ansvarsområden
- Execute service work as per work instructions and ABB quality and safety guidelines.
- Deliver quality customer service and execute service work as per customer order and expectation.
- Ensure customer retention by effectively communicating service work timeline and expectations.
- Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.
- Perform field service tasks, including identifying technical issues and conducting certified on-site troubleshooting.
- Prepare material lists for service activities, ensuring all materials, parts, and equipment meet quality standards.
- Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements.
- Build and maintain positive customer relationships.
- Identify potential new sales opportunities and communicate them internally.
- Proactively detect potential equipment failures and recommend corrective actions.
- Suggest product and quality improvements.
- Provide recommendations to management for improving operations and customer service.
- Follow safety protocols and maintain safe work and environmental practices.
- Report unsafe practices and incidents promptly.
Krav
- Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 1+ years’ experience servicing critical power equipment OR Associates Degree in electrical technology with 3+ years’ experience servicing critical power equipment OR High School Diploma/GED and equivalent work and/or military experience (5+ years) servicing critical power equipment.
- Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
- Advanced level of ability to use Microsoft Office products.
- Moderate ability to Project Manage using MS Project or Excel.
- Advanced ability to write test plans and reports detailing test results.
- Advanced ability to stay organized and meet deadlines on administrative duties.
- Collaborates well with others.
- Works with a sense of urgency and ownership.
- Must have work authorization that permits working for ABB in the US.
Förmåner
- Choice between two medical plan options: Copay Plan or High Deductible Health Plan (with an HSA).
- Choice between two dental plan options: Core and Core Plus.
- Vision benefit.
- Company paid life insurance (2X base pay).
- Company paid AD&D (1X base pay).
- Voluntary life and AD&D.
- Company paid Short Term Disability – up to 26 weeks.
- Company paid Long Term Disability – 60% of pay (option to buy up to 66 2/3%).
- Supplemental benefits (Accident insurance, hospital indemnity, critical illness, pet insurance).
- Parental Leave – up to 6 weeks.
- Employee Assistance Program.
- Health Advocate support resources.
- Employee discount program.
- 401k Savings Plan with Company Contributions.
- Employee Stock Acquisition Plan (ESAP).
- 11 paid holidays.
- Vacation provided based on years of service for hourly and non-exempt positions.
Färdigheter
Om ABB
We are a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future.
ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on more than 130 years of excellence, ABB’s ~105,000 employees are committed to driving innovations that accelerate industrial transformation. www.abb.com\nPrivacy notice & house rules: https://social.abb/social-media-information\n\nBefore applying for a job at ABB , please read our Fraud Warning:…
Företag
ABBPublicerade jobb
för 1 dag sedan
Anställningstyp
Heltid
Arbetsform
Distans
Lön
58 500–93 600 US$ / år
Erfarenhetsnivå
Medarbetare
Platser
United States of America
Kvalifikation
Sökande
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