The Job

Field Service Engineer

Tillverkning och produktion · Produktion och montering · Produktionsteknik

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Alfa Laval is seeking a Field Service Engineer for their Dhanbad location to provide on-site and remote technical support for their products. Responsibilities include installation, troubleshooting, maintenance, and customer training, with extensive travel expected.

Ansvarsområden

  • Deliver on-site and remote service support for Alfa Laval products and systems.
  • Ensure compliance with health, safety, and company standards.
  • Execute commissioning, installation, troubleshooting, and maintenance activities.
  • Provide technical documentation, training, and proactive customer support.
  • Collaborate with sales and service teams to identify business opportunities.
  • Perform installation, testing, repair, and maintenance of equipment.
  • Conduct condition monitoring and energy audits.
  • Troubleshoot technical issues and perform root cause analysis.
  • Execute Factory and Site Acceptance Tests (FAT/SAT).
  • Prepare detailed service reports and maintain accurate records.
  • Update IT systems with service execution details.
  • Develop SOPs and troubleshooting guides.
  • Train customers on equipment operation and maintenance.
  • Recommend spare parts and communicate sales opportunities.
  • Identify service opportunities and share leads with the sales team.
  • Capture installed base data and support new applications.
  • Maintain static and rotating equipment (like GPHE, Decanter, Separator, WHE).
  • Provide remote support and minor repairs as needed.

Krav

  • Min. qualification: engineers graduate or diploma.
  • Willing to travel extensively (75–80%).
  • Valid four-wheeler driving license.
  • Strong mechanical and electrical knowledge.
  • Ability to read technical drawings.
  • 5-7 years in service/manufacturing/EPC/engineering sectors.
  • Excellent communication, customer focus, and teamwork.
  • Commitment to safe work practices.

Önskade kvalifikationer

  • Reporting to: Regional Field Service Manager.

Förmåner

  • Work in an open, collaborative environment.
  • Build a global network and learn from diverse teams.
  • Make a real impact on Alfa Laval’s success.
  • Continuous learning and development opportunities.
#field service#engineer#technical support#mechanical#electrical#commissioning#installation#troubleshooting#maintenance#customer support#service reports#training#sales support#parts#equipment
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Företag

Alfa Laval

Publicerade jobb

för 6 dagar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Dhanbad, India

Kolkata, India

Kvalifikation

Yrkeshögskola, Kandidatexamen

Sökande

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