Field Service Engineer 1

Bygg, teknik och hantverk · Bygg- och industriteknik · Maskinteknik · Elektroteknik

I korthet

Emerson is seeking a Field Service Engineer 1 in Vadodara, Gujarat, India to execute lifecycle services, manage the DeltaV installed base, and provide technical support. The role requires foundational knowledge of DCS, strong problem-solving skills, and extensive travel to customer sites.

Ansvarsområden

Execute lifecycle services including Annual Maintenance Contracts (AMC), Preventive and Comprehensive AMCs, and structured service packages (ST100, ST200, ST300), along with chargeable and ad-hoc services.
Manage and support the DeltaV installed base across the Central Region, ensuring high system availability and reliability.
Deliver maintenance contract services, with significant on-site engagement (approximately 180–190 days annually, including travel).
Provide technical support for DeltaV systems including Batch, Safety Instrumented Systems (SIS), Charms I/O, VIM, third-party integrations, and system maintenance activities.
Support lifecycle services sales initiatives, including AMC renewals, spares management, add-on projects, system expansions, upgrades, and software opportunities.
Drive customer engagement to identify new service opportunities and contribute to additional revenue generation within the region.
Maintain operational efficiency and ensure effective execution of service contracts within assigned territory.
Achieve service collection targets and support financial performance metrics.
Deliver all services in alignment with Standard Methods of Operation (SMO) and organizational quality standards.

Krav

Foundational knowledge of Distributed Control Systems (DCS).
Ability to work independently and collaboratively in a field service environment.
Strong problem-solving and troubleshooting skills in industrial automation systems.
Willingness and ability to travel extensively to customer sites within the region.
Effective communication skills to interact with customers, internal teams, and stakeholders.
Bachelor’s degree in Instrumentation, Electronics & Communication, Electrical Engineering, or related field (or equivalent experience).

Önskade kvalifikationer

Experience in Pharma, Chemical, or Refinery industries.
Knowledge of DeltaV systems including Batch, SIS, and industrial communication protocols such as Profibus and Foundation Fieldbus.
Familiarity with industrial networking, cybersecurity concepts, and Asset Management Systems (AMS).
Experience handling Charms I/O, third-party integrations, and system diagnostics.
Exposure to lifecycle services, customer support, or field service roles in automation environments.
Understanding of service contract execution, renewals, and customer lifecycle management.

Förmåner

Competitive benefits
Flexible time-off plans
Parental leave
Employee support programs
Mentorship
Continuous learning
Career development opportunities

Färdigheter

DeltaVDistributed Control Systems (DCS)Safety Instrumented Systems (SIS)Foundation FieldbusProfibusCybersecurityAsset Management Systems (AMS)

#Field Service#Engineer#Automation#DeltaV#DCS#SIS#AMC#Preventive Maintenance#Industrial Automation

Om Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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