Engineer (Support & Operations)
Teknik, data och digitalt · IT-infrastruktur och säkerhet · IT-support · Systemteknik
I korthet
We are seeking an Engineer (Support & Operations) with knowledge of monitoring tools like Splunk and ticketing tools such as ServiceNow. This role involves 24/7 support, focusing on basic troubleshooting, incident management, and IT infrastructure monitoring in India.
Ansvarsområden
- Monitoring IT Infrastructure, mailboxes, and attending hotlines.
- Working on ticketing tools like ServiceNow.
- Collaborating with cross-functional teams for critical events/incidents.
- Focusing on basic troubleshooting and monitoring.
- Providing 24/7 support.
Krav
- Knowledge in Monitoring and Tools.
- Hands-on experience with Incident management.
- Knowledge of Ticketing tools such as Service Now.
- Proficiency in Monitoring tools like Splunk for real-time monitoring.
- Basic understanding and knowledge of network configuration and security.
Förmåner
- Supercharge your potential at HCLTech.
- Find your career and spark.
- A place that puts its people first.
- Global technology company with over 223,000 employees across 60 countries.
- Delivering industry-leading capabilities centered around digital, engineering, cloud and AI.
- Work with clients across all major verticals.
#Support#Operations#Monitoring#Incident Management#Ticketing Tools#IT Infrastructure#Troubleshooting#Network Configuration#Security
Företag
HCLTech
Publicerade jobb
för 1 månad sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Medarbetare
Platser
Others, India
Sökande
Ansök tidigt