Engineer (Support & Operations)
Technology, Data & Digital · IT Infrastructure & Security · IT Support · Systems Engineering
In short
We are seeking an Engineer (Support & Operations) with knowledge of monitoring tools like Splunk and ticketing tools such as ServiceNow. This role involves 24/7 support, focusing on basic troubleshooting, incident management, and IT infrastructure monitoring in India.
Responsibilities
- Monitoring IT Infrastructure, mailboxes, and attending hotlines.
- Working on ticketing tools like ServiceNow.
- Collaborating with cross-functional teams for critical events/incidents.
- Focusing on basic troubleshooting and monitoring.
- Providing 24/7 support.
Requirements
- Knowledge in Monitoring and Tools.
- Hands-on experience with Incident management.
- Knowledge of Ticketing tools such as Service Now.
- Proficiency in Monitoring tools like Splunk for real-time monitoring.
- Basic understanding and knowledge of network configuration and security.
Benefits
- Supercharge your potential at HCLTech.
- Find your career and spark.
- A place that puts its people first.
- Global technology company with over 223,000 employees across 60 countries.
- Delivering industry-leading capabilities centered around digital, engineering, cloud and AI.
- Work with clients across all major verticals.
#Support#Operations#Monitoring#Incident Management#Ticketing Tools#IT Infrastructure#Troubleshooting#Network Configuration#Security
Company
HCLTech
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Others, India
Applicants
Be an early applicant