ELSP Field Service Technician

Bygg, teknik och hantverk · Kvalificerade hantverksyrken · Fastighetsunderhåll · Elektroteknik

I korthet

ABB is seeking an ELSP Field Service Technician to provide on-site support for energy distribution solutions, including installation, maintenance, and repair of critical power equipment. This remote role requires a Bachelor's degree in Electrical Engineering or equivalent, with 4+ years of experience, strong communication skills, and proficiency in Microsoft Office. The position involves troubleshooting, customer relationship building, and contributing to operational improvements.

Ansvarsområden

Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.
Perform field service tasks, including identifying technical issues and conducting on-site troubleshooting within certified areas.
Execute installation and commissioning, maintenance, repairs, extensions, upgrades, retrofits, end-of-life services, and replacements.
Support the certification process of Associate Field Service Technicians and Field Service Technicians; coach technicians and supervise complex site activities.
Prepare material lists for service activities and ensure all materials, parts, and equipment meet quality standards and are available.
Proactively identify potential equipment failures and recommend corrective actions.
Contribute to customer satisfaction by building and maintaining positive relationships.
Identify potential new sales opportunities while addressing customer needs and communicate them internally.
Identify opportunities for product and quality improvements and provide recommendations to management.
Follow safety protocols and maintain safe work and environmental practices, reporting unsafe practices and incidents.

Krav

Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 4+ years’ experience servicing critical power equipment OR Associates Degree in electrical technology with 6+ years’ experience in servicing critical power equipment OR High School Diploma/GED and equivalent work and/or military experience (8+ years) servicing critical power equipment.
Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
Advanced level of ability to use Microsoft Office products.
Moderate ability to Project Manage using MS Project or Excel.
Advanced ability to write test plans and reports detailing test results.
Advanced ability to stay organized and meet deadlines on administrative duties.
Work with a sense of urgency and ownership until the job is complete.
Candidates must already have work authorization that would permit them to work for ABB in the US.

Önskade kvalifikationer

Collaborates well with others.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities.

Förmåner

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays.
Vacation is provided based on years of service for hourly and non-exempt positions.

Färdigheter

Microsoft OfficeMS ProjectExcel

#critical power equipment#field service#electrical engineering#technical support#customer service

Om ABB

We are a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future.

ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on more than 130 years of excellence, ABB’s ~105,000 employees are committed to driving innovations that accelerate industrial transformation. www.abb.com\nPrivacy notice & house rules: https://social.abb/social-media-information\n\nBefore applying for a job at ABB , please read our Fraud Warning:…

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