I korthet
Join AWS Infrastructure Services in Hyderabad, India, as a Data Centre Operation Technician. This role involves maintaining and operating large-scale cloud computing infrastructure, including server rack installation, hardware break-fix, and network troubleshooting. The position requires a bachelor's degree and 2+ years of hardware troubleshooting experience.
Ansvarsområden
- Maintain and upkeep data center infrastructure.
- Perform server rack installation and hardware break-fix on various components.
- Troubleshoot network issues and respond to emergent situations affecting operational stability.
- Serve as a primary contact for internal customers and external service partners.
- Meet SLAs against assigned trouble tickets and perform first-line hardware troubleshooting.
- Participate in on-call duties, scheduled maintenance, and change management activities.
- Contribute to team meetings for metric analysis and goal achievement.
- Document technical issues, perform root cause analysis, and contribute to process improvement initiatives.
- Assist in training less experienced team members (for more experienced technicians).
Krav
- 2+ years of computer hardware troubleshooting and repair experience.
- 1+ years of computer networking experience.
- Bachelor's degree.
- Ability to lift and rack equipment up to 18kg.
- Willingness to work in cramped spaces or elevated locations.
- Adherence to health & safety guidelines.
- Willingness to cover 24x7 shift rotation.
Önskade kvalifikationer
- Experience dealing effectively with customers during problem resolution.
- Experience operating efficiently under pressure.
Förmåner
- Inclusive culture that welcomes bold ideas.
- Opportunity to work in advanced data centers and change the face of Cloud technology.
- Work for the world's most Customer Centric Company.
- Opportunities for mentorship and career growth.
- Flexibility as part of the working culture to value work-life harmony.
#Data Center Operations#AWS#Cloud Computing#Infrastructure#Hardware#Networking
Företag
Amazon
Publicerade jobb
för 3 veckor sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Mellannivå
Platser
Hyderabad, India
Kvalifikation
Kandidatexamen
Sökande
Ansök tidigt