The Job

Datacenter Operations Specialist

Teknik, data och digitalt · Data, AI och analys · Datavetenskap

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I korthet

As a Datacenter Operations Specialist at Microsoft, you will be responsible for IT and logistics support for a portfolio of edge sites, embracing "Four Walls" ownership. This role involves working closely with partner teams to ensure seamless site operations and delivering world-class support services for Microsoft's Cloud Services.

Ansvarsområden

  • Work across partner teams (deployment, break fix, inventory, security, design, compliance) for seamless site operation.
  • Develop and maintain relationships with landlords, IT service providers, and partner support teams.
  • Assume accountability for executing all physical infrastructure resources required to provide capacity.
  • Provide quality control for datacenter-wide IT maintenance support activities.
  • Serve as the primary point of contact for response to major incidents at datacenters.
  • Oversee successful SLA adherence in deployment, break fix, and inventory/asset management.
  • Contribute to regional and global improvement programs.

Krav

  • High School Diploma or equivalent AND 1+ year(s) industry experience OR 2+ years industry experience and college coursework.
  • Ability to meet Microsoft, customer and/or government security screening requirements.
  • Must pass Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Requires verification of US Citizenship to meet federal government security requirements.

Önskade kvalifikationer

  • 2+ Years’ experience in a 24x7x365 production environment or related experience; executing break-fix of network equipment at the rack level.
  • Technical College degree or certification in Computer Science, Math, Telecommunications, or equivalent work experience.
  • Knowledge of physical Enterprise-class IT infrastructures.
  • Strong problem-solving skills, analytical capabilities, data analysis and attention to detail.
  • Ability to effectively prioritize and execute multiple tasks and projects autonomously.
  • Excellent customer service, interpersonal awareness, and communication skills (written and verbal).

Förmåner

  • Opportunities for personal and professional development.
  • Training and growth opportunities including Career Rotation Programs.
  • Diversity & Inclusion trainings and events.
  • Professional certifications.
  • Potential eligibility for benefits and other compensation as outlined in the provided link.
#Data Center#IT Support#Operations Management#Cloud Operations
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Företag

Microsoft

Publicerade jobb

för 1 månad sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Erfarenhetsnivå

Medarbetare

Platser

United States

Kvalifikation

Yrkeshögskola, Grundnivå

Sökande

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