The Job

Data Center Technician (DCO), Data Center Operations (DCO)

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Systemteknik

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Amazon Data Services India Private Limited (ADSIPL) is seeking a skilled Data Centre Linux & HW Engineer to join their Data Center Operations team in Mumbai. The role involves maintaining data center infrastructure, including server rack installation, hardware break-fix, and troubleshooting network issues, while adhering to SLAs and safety protocols. This position offers career progression opportunities within AWS.

Ansvarsområden

  • Maintain and upkeep data center infrastructure.
  • Perform server rack installation, hardware break-fix, and network troubleshooting.
  • Respond to emergent situations affecting operational stability.
  • Serve as the primary contact for internal and external customers (Hardware Vendors, Contractors, Service Providers).
  • Meet SLAs against assigned trouble tickets and perform first-line hardware troubleshooting.
  • Participate in on-call duties, scheduled maintenance, and change management activities.
  • Contribute to documentation and process improvement initiatives.
  • Support DC infrastructure equipment such as racks, servers, networking devices, and cables.
  • Follow ticket-based instructions for systematic problem resolution and routine operation activities.
  • Maintain tidiness in operation areas.

Krav

  • 2+ years of computer hardware troubleshooting and repair experience.
  • 1+ years of computer networking experience.
  • Bachelor's degree.
  • Knowledge of Linux.
  • Ability to work within server and equipment enclosures where space is compact.
  • Willingness to cover 24x7 shift rotation.
  • Strong aptitude for troubleshooting and problem solving.

Önskade kvalifikationer

  • Experience dealing effectively with customers during problem resolution.
  • Experience operating efficiently under pressure.

Förmåner

  • Exciting, dynamic, and challenging environment.
  • Encourages creativity and personal development.
  • Career progression opportunities and development plans.
  • Inclusive culture that welcomes bold ideas.
  • Work-life harmony and flexibility.
  • Mentorship and career-advancing resources.
#Data Center Operations#IT#Support Engineering#Linux#Hardware#Networking#Troubleshooting
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Företag

Amazon

Publicerade jobb

för 3 dagar sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Mellannivå

Platser

Mumbai, India

Kvalifikation

Kandidatexamen

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