Data Center Operations Technician, Data Center Operations (DCO)
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Molnteknik · DevOps · Systemteknik
I korthet
AWS Infrastructure Services is hiring a Data Center Operations Technician in Mumbai, India. This role is responsible for maintaining and troubleshooting advanced hardware in a 24/7 data center environment, ensuring high system reliability and availability. The position involves hands-on work with servers, storage, and networking devices, as well as collaboration on operational efficiency projects.
Ansvarsområden
- Troubleshoot technical issues on advanced hardware (servers, storage, networking devices) on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies and share knowledge globally.
- Contribute to building the team by participating in the Amazon hiring process and candidate interviews.
- Install and configure data center servers and network systems.
- Install, troubleshoot, and replace internal and external hardware parts of servers and network devices.
- Work within a ticket-based environment for systematic problem resolution.
- Work on a rotational shift-based schedule.
- Collaborate with internal teams, share ideas, and contribute to innovative projects to improve DC work environment and overall efficiencies.
- Perform physically active tasks on-site.
Krav
- 2+ years of computer networking experience.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience with cabling infrastructure best practices and methodologies.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
- Ability to work in cramped spaces or in elevated locations while adhering to health & safety guidelines.
Förmåner
- Inclusive culture that welcomes bold ideas and empowers employees.
- Mentorship and career growth opportunities.
- Endless knowledge-sharing and career-advancing resources.
- Support for work-life harmony and flexibility.
#Data Center#Operations#IT#Support Engineering#Infrastructure