The Job

Data Center Operations Technician, Data Center Operations (DCO)

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps · Systems Engineering

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In short

AWS Infrastructure Services is hiring a Data Center Operations Technician in Mumbai, India. This role is responsible for maintaining and troubleshooting advanced hardware in a 24/7 data center environment, ensuring high system reliability and availability. The position involves hands-on work with servers, storage, and networking devices, as well as collaboration on operational efficiency projects.

Responsibilities

  • Troubleshoot technical issues on advanced hardware (servers, storage, networking devices) on a 24/7 basis.
  • Maintain a high level of system reliability and availability.
  • Participate in projects to enhance operational efficiencies and share knowledge globally.
  • Contribute to building the team by participating in the Amazon hiring process and candidate interviews.
  • Install and configure data center servers and network systems.
  • Install, troubleshoot, and replace internal and external hardware parts of servers and network devices.
  • Work within a ticket-based environment for systematic problem resolution.
  • Work on a rotational shift-based schedule.
  • Collaborate with internal teams, share ideas, and contribute to innovative projects to improve DC work environment and overall efficiencies.
  • Perform physically active tasks on-site.

Requirements

  • 2+ years of computer networking experience.
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
  • Experience managing work and priorities through a ticketing system.
  • Experience with cabling infrastructure best practices and methodologies.
  • Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
  • Ability to work in cramped spaces or in elevated locations while adhering to health & safety guidelines.

Benefits

  • Inclusive culture that welcomes bold ideas and empowers employees.
  • Mentorship and career growth opportunities.
  • Endless knowledge-sharing and career-advancing resources.
  • Support for work-life harmony and flexibility.
#Data Center#Operations#IT#Support Engineering#Infrastructure
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Company

Amazon

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Mumbai, India

Qualification

Bachelor

Applicants

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