Data Center Operations Tech (L4), Data Center Operations (DCO)
Teknik, data och digitalt · IT-infrastruktur och säkerhet · Systemteknik · IT-support · Nätverksadministration
I korthet
Amazon Web Services (AWS) is hiring a Data Center Operations Tech (L4) in Mumbai, India. This role involves troubleshooting advanced hardware (servers, storage, networking) on a 24/7 basis, maintaining system reliability, and participating in projects to enhance operational efficiencies. A Bachelor's degree in IT or Computer Science and 2+ years of relevant experience are required.
Ansvarsområden
- Troubleshoot technical issues on advanced hardware (servers, storage, networking devices) on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies.
- Share experiences and knowledge with a global network of technical experts.
- Train less technical staff on best practices related to service owner issues.
- Contribute to the Amazon hiring process by interviewing candidates.
Krav
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience with computer hardware troubleshooting and repair.
- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience.
Önskade kvalifikationer
- Experience dealing effectively with customers during problem resolution.
- Experience operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Förmåner
- Work-life harmony and flexibility.
- Inclusive culture with affinity groups.
- Mentorship and career growth resources.
- Opportunity to work with a global network of technical experts.
#Data Center Operations#AWS Infrastructure Services#Servers#Storage#Networking#Hardware Repair#Critical Environment