Data Center Operations Tech (L4), Data Center Operations (DCO)
Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering · IT Support · Network Administration
In short
Amazon Web Services (AWS) is hiring a Data Center Operations Tech (L4) in Mumbai, India. This role involves troubleshooting advanced hardware (servers, storage, networking) on a 24/7 basis, maintaining system reliability, and participating in projects to enhance operational efficiencies. A Bachelor's degree in IT or Computer Science and 2+ years of relevant experience are required.
Responsibilities
- Troubleshoot technical issues on advanced hardware (servers, storage, networking devices) on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies.
- Share experiences and knowledge with a global network of technical experts.
- Train less technical staff on best practices related to service owner issues.
- Contribute to the Amazon hiring process by interviewing candidates.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience with computer hardware troubleshooting and repair.
- 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience.
Desired Qualifications
- Experience dealing effectively with customers during problem resolution.
- Experience operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Benefits
- Work-life harmony and flexibility.
- Inclusive culture with affinity groups.
- Mentorship and career growth resources.
- Opportunity to work with a global network of technical experts.
#Data Center Operations#AWS Infrastructure Services#Servers#Storage#Networking#Hardware Repair#Critical Environment
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Mumbai, India
Qualification
Bachelor
Applicants
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