Cybersecurity Service Engineer

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Cybersäkerhet · DevOps

I korthet

Emerson seeks a Cybersecurity Service Engineer in Saudi Arabia to provide technical service, maintenance, installation, and cybersecurity support for their products. Responsibilities include troubleshooting, customer training, and recommending system improvements. The role requires a Bachelor's Degree and 5-6 years of experience in automation, control systems, or cybersecurity within process industries.

Ansvarsområden

Perform routine maintenance and service activities.
Provide recommendations on system improvements, cybersecurity enhancements, and product upgrades.
Coordinate and execute assigned service projects and technical activities.
Perform startup, installation, commissioning, troubleshooting, fault analysis, and repair activities.
Investigate and resolve technical issues at customer sites.
Support Sales Engineers in product demonstrations and customer presentations.
Assist customers with product applications, cybersecurity best practices, and maintenance.
Develop and implement system configuration changes.
Deliver customer training on operation, maintenance, and cybersecurity solutions.
Participate in on-call support rotations.
Maintain accurate service documentation and records.
Ensure compliance with Emerson business processes and quality standards.

Krav

Bachelor's Degree in Engineering, Control Engineering, Computer Science, Electronics, Cybersecurity, or related discipline.
Minimum 5-6 years of experience in automation, control systems, industrial networking, or cybersecurity within process industries.
Strong knowledge of Emerson Process Systems and Solutions products.
Experience configuring and supporting industrial network switches and firewalls (e.g., Cisco, Juniper, Dell, Siemens, Palo Alto, Hirschmann).
Knowledge of Network Management Solutions (e.g., WhatsUp Gold, SolarWinds).
Experience with virtualization technologies (e.g., VMware, Microsoft Hyper-V).
Knowledge of Windows System Administration.
Experience with backup and disaster recovery solutions (e.g., Acronis).
Experience with endpoint security solutions (e.g., Trellix, Symantec, Application Whitelisting, DLP).
Experience with SIEM technologies (e.g., Trellix, Splunk, ArcSight).
Knowledge of compliance monitoring and security assessment tools (e.g., Tripwire).
Experience performing vulnerability assessments and interpreting cybersecurity findings.
Experience with Microsoft WSUS patch management in air-gapped and non-air-gapped environments.
Strong understanding of Operational Technology (OT) networking and industrial control system cybersecurity.
Experience conducting control system network assessments and audits.
Good written and verbal communication skills in English.

Önskade kvalifikationer

Industry certifications in cybersecurity, networking, virtualization, or Microsoft technologies.
Associate-level certifications related to the services performed.
Experience supporting Industrial Control Systems (ICS) and Operational Technology (OT) environments.
Knowledge of cybersecurity standards and best practices within process industries.
Valid driver's license.
Additional local language capability.

Förmåner

Prioritize a workplace where every employee is valued, respected, and empowered to grow.
Foster an environment that encourages innovation, collaboration, and diverse perspectives.
Dedication to ongoing career development and growing an inclusive culture.
Support for thriving through mentorship, training, or leadership opportunities.
Investment in employee success.
Flexible, competitive benefits plans to meet physical, mental, financial, and social needs.
Medical insurance plans.
Employee Assistance Program.
Tuition reimbursement.
Employee resource groups.
Recognition programs.
Work-life balance.
Flexible time-off plans.
Paid parental leave, vacation, and holiday leave.
Training programs and initiatives for end-to-end development.
Wide range of development opportunities including face-to-face and virtual training, mentorship, coaching, project management, and on-the-job training.

Färdigheter

CiscoJuniperDellSiemensPalo AltoHirschmannWhatsUp GoldSolarWindsVMwareMicrosoft Hyper-VWindows System AdministrationAcronisTrellixSymantecApplication WhitelistingData Loss PreventionSplunkArcSightTripwireMicrosoft WSUS

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Om Emerson

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation. Across the globe, we are united by a singular Purpose: We drive innovation that makes the world…

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