The Job

Customer Service Representative

Logistik, försäljning och verksamhet · Kundsupport

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I korthet

We are seeking an Italian-speaking Customer Service Representative with excellent problem-solving and communication skills to join our team in Cairo, Egypt. This role involves supporting a mobility platform and ensuring a high level of customer experience through phone communication.

Ansvarsområden

  • Support a fast-growing mobility platform, helping deliver reliable ride-hailing and everyday transportation solutions.
  • Contribute to account management and growth initiatives.
  • Strengthen relationships with driver-partners and strategic clients.
  • Provide an excellent customer experience by responding to customer queries in a timely and accurate way via phone.
  • Contribute to the project's success, propose improvements, share knowledge, and learn together with colleagues.
  • Work rotational shifts 24/7.

Krav

  • C1/B2 written and spoken proficiency in Italian.
  • Strong verbal and written communication and interpersonal skills, such as empathy and listening.
  • Ability to quickly absorb information, adapt, and respond to change.
  • Positive attitude and willingness to provide brilliant customer experience.

Förmåner

  • Best salary in the market.
  • Transportation provided.
  • Medical and social insurance.
  • International and inclusive environment.
  • Endless growth opportunities.
  • One month paid training course.
#customer service#italian#communication
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Företag

Transcom

Publicerade jobb

för 3 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Medarbetare

Platser

Cairo, Egypt

Sökande

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