The Job

Customer Sales Support Manager

Logistik, försäljning och verksamhet · Försäljning och affärsutveckling · Försäljningsledning · Säljverksamhet · Kundframgång

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Alfa Laval is looking for a Customer Sales Support Manager in Pune to lead their customer sales support team, focusing on order execution and price management. The role requires an Engineering graduate with 10-12 years of experience and strong leadership and commercial skills.

Ansvarsområden

  • Accountable for delivering net invoicing across Energy Capital Sales business.
  • Local Pricing Process Owner, ensuring effective price management and consistency.
  • Drive implementation of new business initiatives to enhance profitability and efficiency.
  • Ensure Process governance and Discount approval management in CRM.
  • Take advance actions of material or equipment based on LOA.
  • Lead Customer sales support team to achieve business goals by providing prompt response to customer needs.
  • Ensure customer sales support actively supports Regional Sales and takes responsibility for quotations.
  • Implement TP process for creating & updating customer price lists, discount matrixes in discount tool.
  • Support business for reviews & pricing decisions.
  • Support business in implementing rate contracts for customers & distributors.
  • Develop intra-organizational network to ensure smooth and timely execution of customer orders.
  • Instrumental in implementation of changes and information for service sales process.
  • Utilize best practices and synergy within Service and CS.
  • Act and implement new tools, initiatives, campaigns etc.

Krav

  • Engineering graduate having 10-12 Years experience.
  • Leadership and management skills.
  • Good knowledge of engineering concepts, market intelligence and commercial aspects of the product related capital sales business.
  • Technical skills: MS Office, ERP, material management.
  • Applying Expertise and Technology.
  • Creative and Innovative.
  • Entrepreneurial and Commercial Thinking.
  • Persuading & influencing.
  • Analysing.
  • Communication skills (structure and clarity).

Önskade kvalifikationer

  • Lean sigma certification (preferable).

Förmåner

  • An interesting and challenging position in an open and friendly environment.
  • Opportunity to help each other to develop and create value for our customers.
  • Work in a young innovative traditional company with more than 130 years of history and 3 decades in the region.
  • Opportunity to drive purpose of Accelerating the success of the customers, people and our planet.
  • Exciting place to build a global network with different nationalities to mingle and to learn.
  • Work will have a true impact on Alfa Laval’s future success.
  • Will be learning new things every day.
  • Equal opportunity employer and value diversity at our company.
  • Do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#sales support#customer service#management#pricing#order execution
Alfa Laval Logo

Företag

Alfa Laval

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Erfarenhetsnivå

Senior

Platser

Pune, India

Kvalifikation

Grundnivå

Sökande

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