The Job

Customer Experience Co-worker II

Detaljhandel och konsumenttjänster · Kundtjänst · Kundsupport

Gå med för uppdateringar

I korthet

IKEA is seeking a Part-Time Customer Experience Co-worker II in West Chester, Ohio. This on-site role involves ensuring accurate transactions, solving customer problems, and building loyalty through positive interactions. The position offers a pay range of $17.58 to $24.83 per hour and requires availability including evenings and weekends.

Ansvarsområden

  • Creates a positive customer experience by ensuring accurate transactions and/or orders.
  • Records information accurately to facilitate future improvements.
  • Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
  • Builds loyalty by ensuring a positive customer journey.
  • Builds emotional connections through meaningful and empathetic interactions with customers.
  • Provides a simple and efficient handover experience, offering and selling services when needed.
  • Provides a simple and smooth returns and exchange experience, collecting high-quality data.

Krav

  • 1 year sales or customer service experience preferred.

Förmåner

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment
#customer service#retail
IKEA Logo

Företag

IKEA

Publicerade jobb

för 2 veckor sedan

Anställningstyp

Deltid

Arbetsform

På plats

Erfarenhetsnivå

Medarbetare

Platser

West Chester, United States

Sökande

Ansök tidigt