Customer Engineering Manager, AI, Google Cloud

Teknik, data och digitalt · IT-infrastruktur och säkerhet · Molnteknik · Data engineering · Artificiell intelligens

I korthet

Manage a team of AI Customer Engineers and Forward Deployed Engineers, fostering team culture and skills development to drive successful cloud transformations. Partner with sales on technical go-to-market strategies and provide thought leadership to accelerate adoption of specialized cloud solutions.

Ansvarsområden

Lead a team of AI Customer Engineers and Forward Deployed Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformations for customers and accelerate value realization.
Foster customer partnership and provide thought leadership related to cloud, transformation, and highly specialized technical solutions in your Practice to drive technical wins.
Partner with Sales to define technical go-to-market strategies and delivery plans, focusing on advanced workload adoption and repeatable solution development.
Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve technical wins and migration strategy, working directly with customers, partners, and prospects.
Oversee domain-specific prototyping and proofs-of-concept.
Work cross-functionally across Google, partners, and your team to resolve technical roadblocks, and provide critical feedback loops to Product and Engineering based on field experience.

Krav

Bachelor's degree or equivalent practical experience.
10 years of experience with cloud native architecture in a customer-facing or support role.
Experience with AI technologies or concepts.
Experience with technical conversations, demos, prototyping, or workshops with customers.
Experience in leadership (e.g., people management, team lead, mentorship, coaching).
Experience driving the adoption of specialized workloads (e.g., Cloud AI, Data Analytics) with technical decision makers.

Önskade kvalifikationer

Experience influencing cross-functional teams (e.g., Product Management, Engineering, Sales, Marketing, Partner), customers, and partners to impact business goals, customer experience, and customer expansion.
Experience as a pre-sales manager or technical customer-facing people manager within a professional services or sales engineering team.
Experience tailoring and delivering compelling messages by audience, asking strategic questions, and leading conversations that accelerate value realization and business opportunity.

Förmåner

Google Cloud accelerates every organization’s ability to digitally transform its business and industry.
We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably.
Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Google is proud to be an equal opportunity and affirmative action employer.
We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Färdigheter

Cloud AIData AnalyticsGoogle Cloud

#AI#Customer Engineering#Google Cloud#Management

Om Google

Innovative Full-Stack Developer | Building Scalable Solutions with Node.js & React

At Google, our mission is to organize the world's information and make it universally accessible and useful. From Search to AI, we develop products and services that improve the lives of billions, empowering individuals and businesses globally. We're driven by a passion for innovation, a commitment to solving complex problems, and a belief in the transformative power of technology. Since our founding in 1998, we've remained dedicated to creating a more helpful and connected world.

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