Customer Engineer (Principal Engineer) – Automotive Cockpit
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I korthet
This role provides technical leadership and customer engineering support for automotive customers adopting Qualcomm Snapdragon Cockpit platforms. You will leverage deep expertise in automotive cockpit systems, embedded systems, and complex SoC-based platforms to resolve challenges and enable successful product development. The ideal candidate acts as a trusted technical advisor, translating customer needs into technical solutions and influencing system-level design.
Ansvarsområden
- Provide technical leadership and customer engineering support for automotive customers.
- Understand customer requirements, define system architectures, and resolve technical challenges.
- Translate customer requirements into technical solutions and influence system-level design decisions.
- Serve as a trusted technical advisor to key customers.
- Proactively identify customer challenges and drive solutions through collaboration.
- Advocate customer needs internally while communicating Qualcomm technologies to customers.
- Lead technical discussions involving customers, product management, and engineering teams.
Krav
- Deep understanding of automotive cockpit architectures (infotainment, digital clusters, IVI, multi-display, audio, camera, connectivity, system integration).
- Strong knowledge of embedded systems (hardware/software interaction, boot architecture, BSPs, middleware, OS, system-level debugging).
- Strong software development background with hands-on experience in C programming, embedded software design, and low-level system debugging.
- Experience with embedded operating systems such as Android, Linux, QNX, RTOS, or similar platforms.
- Strong understanding of SoC architecture, processor technologies, memory subsystems, power management, thermal management, performance optimization, and system design.
- Ability to understand, analyze, and refine customer requirements, identify technical gaps and risks, and drive discussions toward optimal system solutions.
- Experience supporting automotive OEMs and Tier-1 suppliers throughout product development, integration, validation, and commercialization phases.
- Strong customer-facing skills with the ability to build trusted relationships.
- Proactively identify customer challenges, understand business and technical requirements, and drive solutions across cross-functional teams.
- Experience advocating customer needs internally and communicating Qualcomm technologies to customers.
- Proven ability to influence stakeholders, navigate ambiguity, and drive complex technical issues to resolution.
- Strong problem-solving, root cause analysis, and debugging skills across software, hardware, and system domains.
- Ability to lead technical discussions involving customers, product management, and engineering teams across multiple regions.
- Strong project coordination, prioritization, and stakeholder management skills.
- Self-motivated, positive, and action-oriented, with a strong sense of ownership and accountability.
- Demonstrated passion for customer success and willingness to go above and beyond.
- Excellent communication, presentation, and interpersonal skills.
- Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field.
- 8+ years of experience in embedded software, system architecture, automotive engineering, customer engineering, FAE, or related technical roles.
- Strong programming skills in C, with hands-on experience developing, debugging, and troubleshooting embedded software.
- Experience designing, integrating, debugging, or architecting complex embedded systems based on modern SoCs.
- Strong understanding of automotive software platforms such as Android Automotive OS, Linux, QNX, or equivalent.
- Knowledge of embedded operating system concepts (kernel architecture, memory management, multi-core processing, multi-threading, virtualization, security, power management, crash debugging).
- Experience with system performance profiling, analysis, and optimization techniques.
- Experience in customer-facing technical roles involving requirements analysis, system architecture discussions, technical negotiations, or executive-level customer engagements.
- Excellent verbal, written, and interpersonal communication skills.
- Strong analytical and problem-solving skills.
- Japanese language proficiency (native or business fluent).
- English language proficiency to communicate effectively with global engineering teams.
Önskade kvalifikationer
- Experience with Snapdragon Cockpit, Snapdragon Ride, Automotive Connectivity, or similar automotive computing platforms.
- Experience working directly with automotive OEMs, Tier-1 suppliers, and other automotive ecosystem partners.
- Knowledge of virtualization technologies, hypervisors, functional safety, cybersecurity, AI/ML, or vehicle software architectures.
- Experience leading cross-functional technical initiatives in a global engineering environment.
- Proven ability to influence customer architecture decisions and drive successful technology adoption.
- Experience serving as a senior FAE, Customer Engineer, Solutions Architect, Technical Account Manager, or similar customer-facing technical leadership role.
- Demonstrated track record of building long-term customer relationships and driving customer success through technical leadership and execution.
- Master's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Applications Engineering, Software Development experience, or related work experience.
- PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Applications Engineering, Software Development experience, or related work experience.
- 4+ years of experience with Programming Language such as C, C++, Java, Python, etc.
- 4+ years of experience with debugging techniques.
Förmåner
- Qualcomm is an equal opportunity employer.
- Qualcomm is committed to providing an accessible process.
- Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process.
- Qualcomm is also committed to making our workplace accessible for individuals with disabilities.
Färdigheter
CAndroidLinuxQNXRTOSAndroid Automotive OS
#automotive#cockpit#customer engineer#software engineering#embedded systems#SoC#FAE
Om Qualcomm
Enabling a world where everyone and everything can be intelligently connected.
Enabling a world where everyone and everything can be intelligently connected.\n\n
Företag
QualcommPublicerade jobb
för 2 veckor sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Senior
Platser
Tokyo, Japan
Kvalifikation
Kandidatexamen, Masterexamen, Doktorand
Sökande
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