Carts & Loading Associate - (Part Time)

Detaljhandel och konsumenttjänster · Kundtjänst · Kundsupport

I korthet

As a Part-Time Carts & Loading Associate at IKEA in Schaumburg, IL, you will ensure an enjoyable shopping experience by providing car loading services, maintaining shopping tools, and addressing customer needs. This role involves supporting various customer service areas and contributing to a positive and inclusive work environment.

Ansvarsområden

Provide friendly and efficient car loading and/or unloading services.
Keep the loading zone clean by clearing away straps, excess carts, and cardboard.
Ensure all physical shopping tools are adequately stocked and maintained.
Monitor the condition of physical and digital shopping tools, report IT issues, and remove unsafe tools.
Address customer needs and resolve issues independently, escalating when necessary.
Support other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, and Click & Collect.
Contribute to an environment where IKEA culture embraces diversity.

Krav

Ability to lift up to 50lbs.
Frequent walking required.
Work outdoors 50% of the time.
Weekend open availability required.
Must complete a background check.

Önskade kvalifikationer

Previous experience in retail or customer service is a plus.
Understanding of IKEA culture and values.

Förmåner

Hourly pay of $17.50.
12 - 19.5 hours per week.
Generous paid time off, holiday and sick time.
WiselyPay – get earned wages up to two days early.
Paid parental leave (up to 16 weeks).
KinderCare tuition discount.
Retirement and bonus plans.
Co-worker discount, meal deal, and referral bonus.
Pet insurance program.
Education assistance and learning programs.
Safety shoe reimbursement.
24/7 telehealth visits.
Dental and vision plans.
Medical and Rx plans (if working min. 20 hrs/wk).
A fun and inclusive work environment.

#customer service#retail#loading#carts

Om IKEA

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business…

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