Carts Attendant
Detaljhandel och konsumenttjänster · Kundtjänst · Kundsupport
I korthet
As a Retail Carts Co-worker at IKEA in Tampa, Florida, you will ensure an enjoyable shopping experience by providing efficient cart services, maintaining store tools, and addressing customer needs. This part-time role involves supporting various customer service areas and contributing to a positive and inclusive IKEA culture.
Ansvarsområden
- Provide friendly and efficient car loading and/or unloading services.
- Keep the loading zone clean by clearing away straps, excess carts, and cardboard.
- Ensure all physical shopping tools (carts, pencils, maps, twine) are adequately stocked and maintained.
- Monitor the condition of physical and digital shopping tools, report IT issues, and remove unsafe tools.
- Address customer needs and resolve issues independently, escalating to management when necessary.
- Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, and Click & Collect.
- Contribute to an environment where the IKEA culture is a strong and living reality.
Krav
- Must be able to work nights & weekends.
- The hourly rate for this role is $17.50.
Önskade kvalifikationer
- Experience in customer service is implied.
- Ability to work in a retail environment.
Förmåner
- Generous paid time off, holiday and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
#customer service#retail#loading#stocking#customer relations