Campus-Beginner
Teknik, data och digitalt · Mjukvaru- och webbutveckling · Mjukvaruutveckling · IT-support
I korthet
HCLTech is seeking Campus Beginners in Bengaluru, Karnataka to monitor applications, analyze and troubleshoot issues, and manage incident tickets. This entry-level role involves tracking incidents, performing health checks, and maintaining documentation, requiring basic knowledge of IT infrastructure, Windows/Linux OS, SQL, and ITIL concepts.
Ansvarsområden
- Monitor applications, servers, and system alerts using monitoring tools.
- Identify, analyze, and troubleshoot application issues.
- Create and manage incident tickets as per defined processes.
- Escalate critical incidents to relevant support teams.
- Track incidents until resolution and provide timely updates.
- Perform routine health checks and ensure application availability.
- Maintain operational logs and documentation.
Krav
- Basic understanding of IT infrastructure and applications.
- Knowledge of Windows/Linux operating systems.
- Familiarity with SQL fundamentals and database concepts.
- Understanding of Incident Management and ITIL concepts.
- Good analytical and problem-solving skills.
- Strong written and verbal communication skills.
#IT infrastructure#applications#servers#system alerts#monitoring tools#incident management#troubleshoot#incident tickets#critical incidents#support teams#health checks#application availability#operational logs#documentation#Windows#Linux#SQL#database concepts#ITIL#analytical skills#problem-solving#communication skills
Företag
HCLTech
Publicerade jobb
för 3 veckor sedan
Anställningstyp
Heltid
Arbetsform
På plats
Erfarenhetsnivå
Junior
Platser
Bengaluru, India
Sökande
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