Campus-Beginner
Technology, Data & Digital · Software & Web Development · Software Engineering · IT Support
In short
HCLTech is seeking Campus Beginners in Bengaluru, Karnataka to monitor applications, analyze and troubleshoot issues, and manage incident tickets. This entry-level role involves tracking incidents, performing health checks, and maintaining documentation, requiring basic knowledge of IT infrastructure, Windows/Linux OS, SQL, and ITIL concepts.
Responsibilities
- Monitor applications, servers, and system alerts using monitoring tools.
- Identify, analyze, and troubleshoot application issues.
- Create and manage incident tickets as per defined processes.
- Escalate critical incidents to relevant support teams.
- Track incidents until resolution and provide timely updates.
- Perform routine health checks and ensure application availability.
- Maintain operational logs and documentation.
Requirements
- Basic understanding of IT infrastructure and applications.
- Knowledge of Windows/Linux operating systems.
- Familiarity with SQL fundamentals and database concepts.
- Understanding of Incident Management and ITIL concepts.
- Good analytical and problem-solving skills.
- Strong written and verbal communication skills.
#IT infrastructure#applications#servers#system alerts#monitoring tools#incident management#troubleshoot#incident tickets#critical incidents#support teams#health checks#application availability#operational logs#documentation#Windows#Linux#SQL#database concepts#ITIL#analytical skills#problem-solving#communication skills
Company
HCLTech
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Entry
Locations
Bengaluru, India
Applicants
Be an early applicant