Business Program Manager

Logistik, försäljning och verksamhet · Programledning · Verksamhetsanalys

I korthet

We are looking for a Business Program Manager to drive data governance and reporting initiatives within CO+I. This role involves partnering with cross-functional teams to translate operational needs into requirements, improve processes, and implement technology solutions for data management and decision-making. A successful candidate will possess strong operational management and analytical skills, with experience bridging business and technical domains to solve complex problems and influence stakeholders.

Ansvarsområden

Serve as an operation manager for facilities, accountable for data governance requirements, daily run book of work, and reporting needs for business initiatives.
Develop a strong understanding of end-to-end operational processes supporting facilities programs and identify opportunities for improvement.
Partner with business, engineering, and data teams to translate operational needs into clear process, system, data, and reporting requirements.
Improve and automate workflows across systems, reducing manual handoffs and improving data consistency.
Define and maintain consistent metric definitions, reporting logic, sources of truth, data ownership, and other governance elements.
Identify manual data sources and partner with technical teams for automation and integration opportunities.
Establish program standards like OKRs, SLAs, and KPIs to identify trends, risks, and opportunities.
Communicate program status, risks, dependencies, decisions, and recommendations to stakeholders.
Continuously improve operations by simplifying processes, increasing automation, and standardizing data and business rules.

Krav

Bachelor’s Degree in Business, Operations, Finance, Information Systems, or related field AND 4+ years of experience in program management, business operations, process management, process improvement, or equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements, including Microsoft Cloud Background Check and US Citizenship verification.

Önskade kvalifikationer

4+ years of experience in business program management, business operations, process improvement, reporting and analytics, or related experience.
Experience supporting procurement, contracting, purchase order, financial, or other large-scale operational processes.
Experience working with enterprise business systems and integrated processes.
Experience with Power BI or similar business intelligence and reporting solutions and using data to identify trends and influence business decisions.
Experience defining and governing operational KPIs, SLAs, OKRs, and executive reporting.
Experience managing cross-functional programs involving multiple business and technical stakeholders and competing priorities.
Demonstrated ability to translate business and operational needs into process, system, data, or reporting requirements.
Experience using data and analytical problem-solving to identify operational issues and support business decision-making.

Förmåner

The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year.
For specific work locations within the San Francisco Bay area and New York City metropolitan area, the base pay range is USD $125,000 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation.

Färdigheter

Power BIreportingdata governanceprocess improvementprogram managementbusiness analysisanalytics

#data governance#reporting#business processes#stakeholder management#process automation#metrics#business initiatives#efficiency#data quality#scalability#workflows#data ownership#KPIs#OKRs#SLAs

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Företag

Microsoft

Publicerade jobb

för 3 dagar sedan

Anställningstyp

Heltid

Arbetsform

Hybrid

Lön

97 600–188 400 US$ / år

Erfarenhetsnivå

Mellannivå

Platser

United States

Kvalifikation

Kandidatexamen

Sökande

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