Business Program Manager
Logistics, Sales & Operations · Program Management · Business Analysis
In short
We are looking for a Business Program Manager to drive data governance and reporting initiatives within CO+I. This role involves partnering with cross-functional teams to translate operational needs into requirements, improve processes, and implement technology solutions for data management and decision-making.
A successful candidate will possess strong operational management and analytical skills, with experience bridging business and technical domains to solve complex problems and influence stakeholders.
Responsibilities
- Serve as an operation manager for facilities, accountable for data governance requirements, daily run book of work, and reporting needs for business initiatives.
- Develop a strong understanding of end-to-end operational processes supporting facilities programs and identify opportunities for improvement.
- Partner with business, engineering, and data teams to translate operational needs into clear process, system, data, and reporting requirements.
- Improve and automate workflows across systems, reducing manual handoffs and improving data consistency.
- Define and maintain consistent metric definitions, reporting logic, sources of truth, data ownership, and other governance elements.
- Identify manual data sources and partner with technical teams for automation and integration opportunities.
- Establish program standards like OKRs, SLAs, and KPIs to identify trends, risks, and opportunities.
- Communicate program status, risks, dependencies, decisions, and recommendations to stakeholders.
- Continuously improve operations by simplifying processes, increasing automation, and standardizing data and business rules.
Requirements
- Bachelor’s Degree in Business, Operations, Finance, Information Systems, or related field AND 4+ years of experience in program management, business operations, process management, process improvement, or equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements, including Microsoft Cloud Background Check and US Citizenship verification.
Desired Qualifications
- 4+ years of experience in business program management, business operations, process improvement, reporting and analytics, or related experience.
- Experience supporting procurement, contracting, purchase order, financial, or other large-scale operational processes.
- Experience working with enterprise business systems and integrated processes.
- Experience with Power BI or similar business intelligence and reporting solutions and using data to identify trends and influence business decisions.
- Experience defining and governing operational KPIs, SLAs, OKRs, and executive reporting.
- Experience managing cross-functional programs involving multiple business and technical stakeholders and competing priorities.
- Demonstrated ability to translate business and operational needs into process, system, data, or reporting requirements.
- Experience using data and analytical problem-solving to identify operational issues and support business decision-making.
Benefits
- The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year.
- For specific work locations within the San Francisco Bay area and New York City metropolitan area, the base pay range is USD $125,000 - $206,400 per year.
- Certain roles may be eligible for benefits and other compensation.
Skills
Power BIreportingdata governanceprocess improvementprogram managementbusiness analysisanalytics
#data governance#reporting#business processes#stakeholder management#process automation#metrics#business initiatives#efficiency#data quality#scalability#workflows#data ownership#KPIs#OKRs#SLAs
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Company
MicrosoftJob Posted
4 days ago
Employment Type
Full Time
Work mode
Hybrid
Salary
US$97,600–188,400 / year
Experience Level
Mid-Senior
Locations
United States
Qualification
Bachelor
Applicants
Be an early applicant
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