Business Program Management M6
Logistik, försäljning och verksamhet · Verksamhetsanalys · Programledning
I korthet
This role leads the Global Business Operations team within Microsoft's Global Strategy & Operations (GSO), focusing on accelerating customer outcomes and business growth. The position requires building and developing a high-performing team, owning executive operating models, and driving continuous improvement through AI and process automation. The ideal candidate will have strong leadership, strategic thinking, and operational excellence capabilities.
Ansvarsområden
- Build, lead, and develop a high-performing team of strategic operations professionals.
- Set clear direction, priorities, and standards for team work.
- Hire, onboard, and grow talent; coach individual contributors on executive operations, stakeholder management, and business acumen.
- Model, coach, and care in line with Microsoft's manager expectations.
- Set the quality bar for team deliverables and hold the team accountable for timeliness, accuracy, and business impact.
- Foster an inclusive, resilient, and engaged team culture.
- Own and evolve the Core organization's executive operating model.
- Be first and best with AI usage to automate business processes.
- Direct the governance that translates strategic objectives into measurable execution.
- Partner with senior leaders to surface emerging opportunities, business risks, and cross-organizational dependencies.
- Connect the dots across executive rhythms to ensure critical decisions and asks are surfaced.
- Disseminate actions and communications from executive rhythms to the Field.
- Establish and scale frameworks that strengthen transparency, decision-making, and cross-functional alignment.
- Ensure executive discussions convert into outcomes through clear ownership and commitments.
- Guide the team in synthesizing insight into trends, opportunities, barriers, and strategic actions.
- Partner with business leaders to frame complex challenges into clear decisions.
- Connect business priorities, performance outcomes, and leadership actions.
- Enable confident leadership decisions through compelling business narratives and data-driven insight.
- Serve as the Manager interface between Core Strategy & Operations, Field, Solution Area, and SE&O leadership.
- Set the standards, tools, and mechanisms that make business rhythms repeatable, scalable, and efficient.
- Identify where cadence, tooling, or process can be simplified or automated.
- Role-model and drive team adoption of new capabilities, including AI.
Krav
- Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
- 6+ years management (e.g., people, project, process, vendor, change) experience.
Önskade kvalifikationer
- Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management , process management, or process improvement OR equivalent experience.
- 8+ years people management experience.
- Demonstrated experience designing and running executive rhythms of business (e.g., monthly and quarterly business reviews and operating cadences) for senior leadership.
- Proven ability to orchestrate and influence across matrixed organizations, including at the CVP and SLT level, without relying solely on direct authority.
- Solid track record leading teams that manage work-back schedules, action tracking, and follow-through across multiple concurrent workstreams.
- Executive communication, with the ability to set the bar for SLT-ready agendas, materials, and narratives.
- Ability to synthesize performance data, insights, blockers, and asks into clear, decision-ready recommendations—and to build that capability in a team.
- Experience partnering across sales, finance, marketing, and field or regional teams.
- Comfort operating in ambiguity and evolving strategic contexts, and bringing structure to it on behalf of a team.
- Must be based in the United States; Redmond/Puget Sound area strongly preferred
- Experience leading teams that support SLT-level or executive business reviews.
- Familiarity with Microsoft commercial operating rhythms (e.g., CBO, IAR, MBR/QBR, Cohorts) and field roles.
- Background in investment or funding governance, or financial operations.
- Experience spanning both corporate strategy and field or regional operations.
- Demonstrated curiosity and growth mindset, including early adoption of new AI capabilities and role-modeling 'customer zero' for the team.
Förmåner
- Certain roles may be eligible for benefits and other compensation.
- Additional benefits and pay information available at https://careers.microsoft.com/us/en/us-corporate-pay.
#Business Operations#Business Program Management#People Manager#Strategy#Operations#Executive#Leadership