The Job

Business Program Management M6

Logistics, Sales & Operations · Business Analysis · Program Management

Join for updates

In short

This role leads the Global Business Operations team within Microsoft's Global Strategy & Operations (GSO), focusing on accelerating customer outcomes and business growth. The position requires building and developing a high-performing team, owning executive operating models, and driving continuous improvement through AI and process automation. The ideal candidate will have strong leadership, strategic thinking, and operational excellence capabilities.

Responsibilities

  • Build, lead, and develop a high-performing team of strategic operations professionals.
  • Set clear direction, priorities, and standards for team work.
  • Hire, onboard, and grow talent; coach individual contributors on executive operations, stakeholder management, and business acumen.
  • Model, coach, and care in line with Microsoft's manager expectations.
  • Set the quality bar for team deliverables and hold the team accountable for timeliness, accuracy, and business impact.
  • Foster an inclusive, resilient, and engaged team culture.
  • Own and evolve the Core organization's executive operating model.
  • Be first and best with AI usage to automate business processes.
  • Direct the governance that translates strategic objectives into measurable execution.
  • Partner with senior leaders to surface emerging opportunities, business risks, and cross-organizational dependencies.
  • Connect the dots across executive rhythms to ensure critical decisions and asks are surfaced.
  • Disseminate actions and communications from executive rhythms to the Field.
  • Establish and scale frameworks that strengthen transparency, decision-making, and cross-functional alignment.
  • Ensure executive discussions convert into outcomes through clear ownership and commitments.
  • Guide the team in synthesizing insight into trends, opportunities, barriers, and strategic actions.
  • Partner with business leaders to frame complex challenges into clear decisions.
  • Connect business priorities, performance outcomes, and leadership actions.
  • Enable confident leadership decisions through compelling business narratives and data-driven insight.
  • Serve as the Manager interface between Core Strategy & Operations, Field, Solution Area, and SE&O leadership.
  • Set the standards, tools, and mechanisms that make business rhythms repeatable, scalable, and efficient.
  • Identify where cadence, tooling, or process can be simplified or automated.
  • Role-model and drive team adoption of new capabilities, including AI.

Requirements

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
  • 6+ years management (e.g., people, project, process, vendor, change) experience.

Desired Qualifications

  • Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management , process management, or process improvement OR equivalent experience.
  • 8+ years people management experience.
  • Demonstrated experience designing and running executive rhythms of business (e.g., monthly and quarterly business reviews and operating cadences) for senior leadership.
  • Proven ability to orchestrate and influence across matrixed organizations, including at the CVP and SLT level, without relying solely on direct authority.
  • Solid track record leading teams that manage work-back schedules, action tracking, and follow-through across multiple concurrent workstreams.
  • Executive communication, with the ability to set the bar for SLT-ready agendas, materials, and narratives.
  • Ability to synthesize performance data, insights, blockers, and asks into clear, decision-ready recommendations—and to build that capability in a team.
  • Experience partnering across sales, finance, marketing, and field or regional teams.
  • Comfort operating in ambiguity and evolving strategic contexts, and bringing structure to it on behalf of a team.
  • Must be based in the United States; Redmond/Puget Sound area strongly preferred
  • Experience leading teams that support SLT-level or executive business reviews.
  • Familiarity with Microsoft commercial operating rhythms (e.g., CBO, IAR, MBR/QBR, Cohorts) and field roles.
  • Background in investment or funding governance, or financial operations.
  • Experience spanning both corporate strategy and field or regional operations.
  • Demonstrated curiosity and growth mindset, including early adoption of new AI capabilities and role-modeling 'customer zero' for the team.

Benefits

  • Certain roles may be eligible for benefits and other compensation.
  • Additional benefits and pay information available at https://careers.microsoft.com/us/en/us-corporate-pay.
#Business Operations#Business Program Management#People Manager#Strategy#Operations#Executive#Leadership
Microsoft Logo

Company

Microsoft

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Mid-Senior

Locations

Redmond, United States

Qualification

Bachelor

Applicants

Be an early applicant