The Job

Analyst (Non-Voice)

Teknik, data och digitalt · Data, AI och analys · Dataanalys

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I korthet

HCLTech is hiring an Analyst (Non-Voice) in Chennai, India. This role focuses on improving business efficiency by identifying issues, optimizing processes, implementing solutions, and generating reports. You will manage client and internal relationships to ensure smooth progress and enhanced functionality.

Ansvarsområden

  • Effectively identify root causes of ongoing issues, existing processes and procedures.
  • Determine quick resolutions, improvements, and enhancements for assigned tasks/projects.
  • Efficiently implement best resolutions and enhancements to improve existing processes and procedures.
  • Create precise and detailed analyses & reports for monitoring the health of the business.
  • Create business requirements for enhancing functionality of process workflows to improve customer experience and satisfaction.
  • Manage client and internal business relationships within various assigned projects to ensure smooth progress and improvements and enhanced functionality.
#analyst#non-voice#business improvement#reporting#process optimization#customer experience
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Företag

HCLTech

Publicerade jobb

för 3 veckor sedan

Anställningstyp

Heltid

Arbetsform

På plats

Platser

Chennai, India

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