Analyst (Non-Voice)
Technology, Data & Digital · Data, AI & Analytics · Data Analysis
In short
HCLTech is hiring an Analyst (Non-Voice) in Chennai, India. This role focuses on improving business efficiency by identifying issues, optimizing processes, implementing solutions, and generating reports. You will manage client and internal relationships to ensure smooth progress and enhanced functionality.
Responsibilities
- Effectively identify root causes of ongoing issues, existing processes and procedures.
- Determine quick resolutions, improvements, and enhancements for assigned tasks/projects.
- Efficiently implement best resolutions and enhancements to improve existing processes and procedures.
- Create precise and detailed analyses & reports for monitoring the health of the business.
- Create business requirements for enhancing functionality of process workflows to improve customer experience and satisfaction.
- Manage client and internal business relationships within various assigned projects to ensure smooth progress and improvements and enhanced functionality.
#analyst#non-voice#business improvement#reporting#process optimization#customer experience
Company
HCLTech
Job Posted
3 weeks ago
Employment Type
Full Time
WorkMode
On Site
Locations
Chennai, India
Applicants
Be an early applicant