Advocacy Operations Associate

Logistik, försäljning och verksamhet

I korthet

The Advocacy Operations Associate will support a fast-paced operational environment at Amazon Flex, focusing on resolving delivery partner experience issues. This role requires excellent communication skills, the ability to manage work plans and priorities, and adherence to SOPs and SLAs.

Ansvarsområden

Follow SOP or manager's instructions and ensures tasks are quality compliant.
Contribute to project improvement ideas.
Provide timely responses to stakeholders on related tasks.
Proactively raise issues/alarms to manager or stakeholders.
Meet business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
Maintain records of day-to-day work by updating trackers or workflow tools.
Meet predetermined and assigned productivity targets and quality standards.

Krav

Bachelor's degree
Experience with Microsoft Office products and applications
Speak, write, and read fluently in English

Färdigheter

Microsoft Office

#Operations#Advocacy

Om Amazon

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.\n\nTogether, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers:…

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